Aayul CareU · for agencies
Intake to insights, one operating system.
Coordinators schedule. Carers deliver. Nurses sign. Families watch. Run domiciliary, residential or nursing care — or all three — on the system every role in your agency actually uses, and win more work from the marketplace.
40+
Operational modules
11
Staff roles supported
Offline
Carer mobile sync
DPDP
Compliant, India-hosted
One platform, every care model
Domiciliary, residential or nursing — run any model, or all three.
A care-type setting on every service and client switches the right tools on — so you can combine models as you grow, on one login.
Domiciliary — visiting home care
- Live board of every visit, in real time
- GPS-geofenced check-in on a 50 m radius
- Drag-and-drop rota & smart-assign dispatch
- Broadcast emergency visits; post-visit QA
- Per-visit & per-hour billing
Residential — care homes & facilities
- Floor view & live occupancy map
- Beds, rooms & floors; admit / discharge
- Resident registers & shift-board rostering
- Resident billing + add-ons (diet, laundry, attendant)
- Maintenance tracking for out-of-service rooms
Nursing agencies — clinical staffing
- Nursing service track with nurse & nurse-manager roles
- MAR + controlled-drug register (witness & stock)
- Braden assessments, wound care & care plans
- Shift roster, competencies & certifications
- Staff nurses to clients’ homes or partner facilities
Real-time operations
The live board sees every nurse, live.
Monitor every carer and nurse on a map in real time — GPS location, live visit status and ETA — with SOS and incidents triaged in one view.
- Live carer & nurse GPS location
- Live visit status, ETA & geofenced check-in
- One-tap SOS → coordinator, family & responders
- Incident capture: falls, refusals, near-miss
Live board · 4 activeBangalore
- Anjali R. · WhitefieldOn visit · 62%
- Suresh K. · en routeETA 8 min · 3.2 km
- Priya M. · IndiranagarSOS triggered · 0:42
- Ravi T. · HSR LayoutIncident logged · fall
Two apps, one live record
Carers record everything on mobile — families see it live.
Aayul CareU runs on two apps that share one record: the Partner app your carers & nurses carry, and the family app. What the carer captures in the field appears instantly in the portal and to the family.
Partner app — carer & nurse
The field app your staff carry. Everything is recorded on mobile — and appears live in the portal and to the family, even offline.
- Geofenced check-in / check-out with photo
- Task list, vitals, MAR & controlled drugs
- Wound care, assessments & nursing notes (voice-to-text)
- Incident reporting & one-tap SOS / lone-worker
- Works offline — queues & syncs on reconnect
Family app — total transparency
A private, real-time window for families — including relatives caring from abroad.
- Watch the carer arrive — live presence & ETA
- GPS attendance log & task-by-task care given
- Vitals trends, medication counts & care alerts
- Post-visit reviews that feed your marketplace rating
- One profile switch to monitor a parent from anywhere
Everything an agency runs on
Eight surfaces. One platform.
Every capability below is live in the Aayul CareU ops portal — not a roadmap. From the live board to GST filing, one login runs the whole agency.
Operations & scheduling
- Live board — carer/nurse GPS, visit status & ETA
- Rota & smart-assign by skill, distance, availability
- Schedule, shifts, dispatch & broadcast to top matches
- Geofences, multi-branch & facilities/floor maps
- Org chart & staff directory
Care delivery & clinical
- Partner app: check-in, tasks, vitals, MAR, wounds, incidents (offline)
- Care plans, schedules, Braden & clinical assessments
- Medication admin (MAR) & controlled drugs
- Wound care, vitals-deterioration alerts & outcomes
- Nurse-manager clinical inbox, competency & safeguarding
- DoLS / MCA mental-capacity documentation
Catalogue, packages & pricing
- Service catalogue & task library
- Care packages, room/ward tiers & add-ons
- Equipment catalogue & allocation
- Pricing rules & tax treatment
Bookings & marketplace
- Marketplace listings, enquiry → quote → booking
- Bookings board, provider bookings & conversion
- Visit QA sign-off, reviews & change requests
- Embeddable booking widget for your own site
Billing, finance & payroll
- Invoices, consumer & resident billing (Cashfree)
- GST filing / GSTR, settlements & refunds
- Revenue-by-source & agency reports
- Payroll, attendance, leave & pay requests
- Subscription & plan entitlements
Family app & portal
- Family app: live visits, notes, photos & vitals
- Family timeline & billing transparency
- Masked, privacy-safe calls to the care team
- Consent management & secure messaging
Compliance, quality & safety
- CQC pack & compliance calendar
- 7-year audit log & data-correction workflow
- Incidents, complaints & SOS escalation
- Quality thresholds & caregiver-churn analytics
- MFA, session security & KYC
AI, comms & branding
- AI assistant — dictation → notes, summaries
- Notifications, chat & messaging
- White-label branding & embed
- Company profile & guided setup wizard
One platform, every role
Each person gets their own workspace.
Agency owner
Runs the business end to end.
- P&L, revenue & retention
- Branches, branding & strategy
- Marketplace listing & growth
- Team, plans & entitlements
Coordinator
Commands daily operations.
- Rota & smart-assign by skill/distance
- Live board: carer GPS & visit status
- Dispatch & gap-filling
- SOS triage & escalations
Nurse manager
Owns clinical governance.
- Care plans & assessments
- MAR review & medication oversight
- Clinical sign-off & competency
- Safeguarding & escalation to doctor
Carer / Nurse
Delivers care in the field.
- Live visit check-in (geofenced, offline)
- Tasks, vitals & medication admin
- Wound care, photos & visit notes
- One-tap SOS & incident reporting
Finance admin
Owns the money pipeline.
- Family invoices, GST & UPI
- Marketplace settlements & refunds
- Carer payroll & statutory
- Ledgers & audit trail
Family
Watches care from anywhere.
- Live visit notes, photos & vitals
- Billing transparency & consent
- Secure chat with the care team
- Recovery trends over time
Role access matrix
Every role, scoped to exactly what they should see.
Fine-grained RBAC across agency operations, the field app, the marketplace, finance, compliance and the family portal — enforced on every route and API.
| Role | Ops & Scheduling | Field & Clinical | Marketplace | Billing & Finance | Compliance | Family Portal |
|---|---|---|---|---|---|---|
| Agency OwnerRuns the business end to end | ||||||
| CoordinatorCommands daily operations | – | – | ||||
| Nurse ManagerOwns clinical governance | – | – | – | |||
| Carer / NurseDelivers care in the field | – | – | – | |||
| Finance AdminOwns the money pipeline | – | – | – | |||
| DoctorMarketplace supply + clinical sign-off | – | – | – | |||
| Family / ConsumerBooks & watches care | – | – | – | |||
| Solo ProviderIndependent marketplace seller | – | – | ||||
| Platform Super-adminCross-tenant oversight |
Full access Scoped / own records– Not available13+ roles · 70+ granular permissions · month-partitioned audit trail
Onboard a new branch in days, not months.
List on the marketplace and run the whole agency on one platform.